automated interviews

White Paper: The Magical Voice of Customer Service Excellence

By David Snyder and Luke Williams   Recently, one of the authors was asked to help a major company in the insurance industry conduct a “competency benchmarking” session for customer service reps in its call centers.  In this hiring and … Read More

JabaTalks Announces New Pricing Plan

  Hello JabaTalks Community, We’re excited to share that JabaTalks is changing our pricing plans to be more flexible and affordable for our customers. Over the past few months, we realized that our pricing plans did not afford smaller companies … Read More