By David Snyder and Luke Williams Recently, one of the authors was asked to help a major company in the insurance industry conduct a “competency benchmarking” session for customer service reps in its call centers. In this hiring and … Read More
automated interviews
JabaTalks Announces New Pricing Plan
Hello JabaTalks Community, We’re excited to share that JabaTalks is changing our pricing plans to be more flexible and affordable for our customers. Over the past few months, we realized that our pricing plans did not afford smaller companies … Read More